Today’s consumers are no longer satisfied with calling an automated 1-800-number to access a brand’s customer service department. Instead, they have become accustomed to having the option to utilize a broad range of tools, such as messaging apps and social media platforms, to address their questions and concerns. They don’t appreciate an option for customer […] KEEP READING
Author: V Digital Services
Understanding Sales KPIs
In sales, data can empower teams to make informed decisions and take action to achieve (or even surpass) crucial goals. One of the most important forms of sales data comes from KPIs or Key Performance Indicators. We’re taking a closer look at KPIs in sales, doing a deep dive into the topic, and addressing essential […] KEEP READING
Tips to Increase Your Facebook’s Organic Reach
When it comes to successful social media marketing, figuring out how to boost (and sustain) engagement is key. And particularly when you’re using Facebook for business, nurturing engagement can be one of the best ways to extend your organic reach and solidify your online presence. An engaged online audience wants to interact with your brand […] KEEP READING
25 Ways to Grow Your Brand’s Social Media Presence
Social media has grown into a massively powerful wave in the world of digital marketing, with brands riding it all the way to serious online success. And if you aren’t ready with a strategy of your own, you can easily be washed away by your competitors – so let’s get to it. We’ve created one […] KEEP READING
How to Use Twitter to Successfully Market Your Business
Out of all the popular social media platforms, Twitter is perhaps one of the most hotly debated among business owners. Odds are, you’ve questioned whether the site is a waste of your valuable time and wondered if it’s worth it to set up your own business Twitter account. After all, can it really be possible […] KEEP READING
Social Media Marketing for Millennials: How to Bridge the Gap Between Generations
The millennial generation has posed quite a challenge to marketing aficionados across the board. Millennials have different interests and value different things in their products and companies. Learning to reach them means becoming proficient in social media marketing. How to Market Towards Millennials In order to reach millennials and capture their hearts, your brand needs to […] KEEP READING
Your Guide to Social Media Content Creation that Sells
Spend even a few minutes researching social media marketing statistics, and you can plainly see why so many brands and businesses are pouring money, time, and effort into their social media presence. With more than 400 billion people active on social media as of early 2020, you’re virtually always just a click away from your […] KEEP READING
Engaging with Local and Micro-influencers
A decade or two ago, there might have been some doubt surrounding the longevity of social media. But now, we can clearly see that sites such as Instagram, Facebook, and TikTok have a tight hold on our society – and our marketing approach. Nearly half of all consumers rely on social media influencers for recommendations […] KEEP READING
How To Respond To Negative Reviews
You’ve worked tirelessly to deliver a consistently first-class customer experience, putting customer needs first every step of the way. So, you should only ever receive positive feedback and glowing customer reviews, right? Not necessarily. Unfortunately, bad reviews are simply a part of being a business owner. Even when you do your very best, things happen: […] KEEP READING
How to Tell if a Facebook Profile is Fake
By now, most of us are aware that fake Facebook profiles aren’t exactly rare. Even though a fake Facebook account might not seem like a big deal, recent headlines and current events have shown us otherwise. Aside from the onslaught of misinformation fueled by fake accounts on Facebook, there are many more ways in which […] KEEP READING