This page explains why businesses should maintain their Google Business Profile services during COVID-19 disruptions and outlines recent changes Google made to the platform. V Digital Services offers assistance with updating business information, posting announcements, and managing GBP details to keep customers informed while businesses navigate temporary closures or service changes.
Overview
This page explains why businesses should maintain their Google Business Profile services during COVID-19 disruptions and outlines recent changes Google made to the platform. V Digital Services offers assistance with updating business information, posting announcements, and managing GBP details to keep customers informed while businesses navigate temporary closures or service changes.
Google Business Profile Services | V Digital Services
Google Business Profile Services | V Digital Services V DIGITAL SERVICES BLOG Straight From The Pros Why Keeping Google Business Profile Services During COVID-19 is Important for the Future of Your Business. Digital Marketing, Local SEO Posted by Kevin Paulson On August 3, 2022 Google Business Profile Services – Important for the Future of Your Business. Due to the COVID-19 crisis businesses are closed down temporarily, offering limited services such as takeout, curbside pickup, and delivery, or are pivoting quickly to offer solutions/services they may have never offered before. Some businesses are listed as essential and have no choice but to stay open to serve the public. As such, businesses are left trying to figure out where to cut costs, what to put on hold or what to do away with just to make ends meet. Google Business Profile or Local SEO happens to be one of those services that businesses need to keep intact as they navigate the uncertainty of the future. To keep up with the changing world, the platform has made drastic changes in just a short period of time, but while you’re focused on your business and employees, it’s an overwhelming task to keep your business information up to date with current information for customers who desperately need your services. Recent Changes Google Added a Temporary Closed Banner – Many businesses are only shutting their doors for a short period of time vs. closing permanently. There was no easy or quick way to update business details until last week. Instead of spending hours on hold with Google support with little to no resolution, they implemented a temporary banner that can be managed through the GBP Dashboard. GBP Removed Questions & Answers and all Review functionality – We live in a world where reviews are a huge part of our daily decision making. With rapid changes in social distancing rules and business closures, many SMB’s forgot to update the one source of information customers use the most, Google Business Profile. As such, no business should suffer poor reviews simply because they are focused on surviving the crisis, so Google shut these functionalities down temporarily. No one can currently reply to publicly asked questions Customers cannot ask a question Customers cannot leave new reviews Business owners cannot respond to existing reviews How V Digital Services Local SEO Team Can Help You This unprecedented situation has caused drastic changes for everyone in a very short time, and while there is abundant uncertainty and anxiety surrounding world events, this presents an opportunity for businesses to showcase their humanity and to truly be there for their communities. Let us help you to keep your customers up to date while you focus on your business. Keep your hours updated We have staff on call to help. Your hours may be changing by the week or even by the day as new government regulations come out. It’s important that your information is updated not only on GBP but also major directories such as Yelp, Bing, and Apple. Add Posts to your GBP The fastest and most public way to make announcements about your business is to implement a Google Business Profile post. We will create the content or simply reuse a piece you may have already implemented on Facebook or Instagram. It’s important to not forget about posting to GBP! Post Ideas Are you open? Are you offering discounts? Are you offering different services such as delivery, curbside pickup, alcohol sales with food purchases? Do you offer telemedical services? Change & update your business descriptions. As your business transitions, so should your business description. The description is a key area to notify potential customers of changes or new services. Add menus & new products to your GBP Many businesses have altered their menus or are selling different products at this time. Update or Add delivery URLs With many states requiring dining rooms to be closed, some restaurants are pivoting to delivery-only services, even those that did not offer delivery before. Keep your categories updated Don’t miss out on any opportunity for your customers to find you online. Keeping all of this information updated now will help to keep your business moving forward. Eventually, the nation will return to normal, businesses and schools will reopen their doors, and people will be back to work in full swing. As social distancing comes to an end, patrons of bars, restaurants, salons, concert venues and many more will be all that much happier to be out and about. Your business will begin a whole new growth period, where mass changes to the GBP page will need to take place again. Let us take the weight off your shoulders so you can focus on running your business, ensuring that your customers stay up to date and that you maintain your digital foothold, putting you in a strong position once business returns to normal. We are dedicated to your success and well-being and we will do what it takes to get through this together. Our team is working around the clock to serve our clients and make pivots where necessary. Feel free to reach out to us at LocalSupport@DigitalReportingServices.com with any updates, questions, or concerns. We are here for you! Facebook Twitter LinkedIn Print Email Kevin Paulson Sr. SEO Strategist Kevin started with V Digital Services in 2018 and is an accomplished, results-driven Digital Web and SEO Organic Marketing Professional. With more than 20 years of experience in a broad range of Digital Marketing, including SEO strategy, Analytics, Web Management, Technical and Creative Development. In his free time, you can catch him reading up on the latest breakthrough in AI-driven trends, following the latest Google algorithm updates, or enjoying outdoor activities in Arizona and California. Connect on LinkedIn digital marketing services, digital marketing small businesses, digital marketing tips, Google Business Profile, Local SEO 1 comment Thanks for the great content. Kindly check out our services! Comments are closed. Get To Know Us Your full-service digital marketing agency and trusted Google Premier Partner Get Started 2026 V Digital Services | ALL RIGHTS RESERVED | SITEMAP | Privacy | Terms Of Use | Cookies | Accessibility | Your Privacy Rights Use of this website constitutes acceptance of our policies linked above. V Digital Services may earn a portion of sales from products & services purchased through links on our site from our affiliate partners. ©2026 V Digital Services, LLC. All rights reserved. [Delaware Division of Corporations - Entity Record (V Digital Services, LLC, File 4881019)] Do Not Sell or Share My Information
Frequently Asked Questions
What recent changes did Google make to Google Business Profile during COVID-19?
Google added a temporary closed banner manageable through the GBP Dashboard, and removed Questions & Answers and review functionality. Specifically, customers can no longer ask questions or leave new reviews, and business owners cannot respond to existing reviews.
What services does V Digital Services offer to help with Google Business Profile management?
V Digital Services can help keep business hours updated across GBP and major directories like Yelp, Bing, and Apple; add posts to GBP about operational changes; update business descriptions; add menus and products; update or add delivery URLs; and keep categories updated.
What types of posts should businesses add to their Google Business Profile?
Recommended post topics include confirming if the business is open, announcing discounts, describing new or temporary services like delivery or curbside pickup, mentioning alcohol sales with food purchases, and offering telemedical services.
How can businesses contact V Digital Services for Google Business Profile support?
Businesses can reach out to V Digital Services at LocalSupport@DigitalReportingServices.com with any updates, questions, or concerns.
Source & Grounding
This content mirrors the canonical source page: https://www.vdigitalservices.com/why-keeping-google-business-profile-services-during-covid-19-is-important-for-the-future-of-your-business. Machine-readable entity record: https://www.vdigitalservices.com/for-ai.